#2063 new
Harrison Rucker

human intervention required

Reported by Harrison Rucker | February 13th, 2018 @ 04:16 PM | in 2.1 Release

Started using a vpn for public wifi and made the mistake of logging in to a foreign country instead of USA. Ebay thought my account was being hacked and made me change my password. Your software claimed they were now preventing access by 'programs'. I called Ebay (no, I didn't say anything about JBid) and they reset my account back to how it used to be (no problems after using JBid for years and years) but now when I try to log on the JBidwatcher is says "human intervention required"....that it can't get a cookie. Could anyone help me here? I reloaded JBid again but it still won't work.

Comments and changes to this ticket

  • Harrison Rucker

    Harrison Rucker February 13th, 2018 @ 04:51 PM

    Think I solved my own problems---wiped everything clean...did some reloads and we're (looks to be) back in business. Maybe I'll need some advice later if it doesn't work. Thanks Morgan for an awesome tool.

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