#2011 ✓resolved
Chris

virus in installer

Reported by Chris | November 16th, 2016 @ 12:04 AM | in 2.1 Release

Hi
I am trying to download the latest version of JBidWatcher but my Norton 360 says the installer is infected by the WS.Reputation.1 virus.
Can you help.
Thanks
Chris

Comments and changes to this ticket

  • Dave Burton

    Dave Burton March 8th, 2017 @ 03:54 PM

    This is called a "false positive." Report it to Norton/Symantec. Here's the link:
    https://submit.symantec.com/false_positive/

    (And/or get a better antivirus, like maybe the free Microsoft Windows Defender.)

  • Morgan Schweers

    Morgan Schweers March 8th, 2017 @ 04:04 PM

    • State changed from “new” to “resolved”

    Greetings,
    The 'reputation' signature just means that it's not a popular program among users of Norton, not that it has an actual virus in it.

    I used to work in the AV business (more than two decades ago) and I can say with authority that making people worry about using software that not many others use is an AWFUL idea. :(

    -- Morgan

  • Sallithere1934

    Sallithere1934 August 28th, 2019 @ 08:30 AM

    I can help you with that, before installing your software turn off the protection of your Norton 360 antivirus and then install the program and after installation turn on your antivirus protection but that essay shark review is really helpful for the all level of scholars. This way you won't get this error, I hope this will work well. Thank you for informing me about your problem.

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