#1910 new

JBW error under Windows 7 home premium

Reported by ivan | April 4th, 2015 @ 06:01 AM | in 2.1 Release

This error, "Couldn't set up tray access: C:\Users\Admin.jbidwatcher\platform\tray.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform" suddenly appeared two months ago. I googled a lot and followed different recommendations with no luck.

I decided today to uninstall the 32-bit java version, rebooted and launched again JBW with the same error as before.
Then, I completely removed java from my computer and went to https://www.java.com/fr/download/manual.jsp to get a brand new 64-bit version that I just installed. The result is that the pretty same error appeared again.

I'm at the point that I made everything that I might try and still can't manage to fix the slowness at opening, probably due to this issue.

Please may you help ?

Thanks in advance and best regards

Comments and changes to this ticket

  • ivan

    ivan April 17th, 2015 @ 12:01 PM


    I still have issues with Java. I deleted the two 32 & 64-bit programs and removed everything in Java.
    I re-installed Java and still the same issues.
    Please may you provide help ?

    Thanks in advance and best regards

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